Resume

Experience

July 2025 – Present

Manager of Marketing

& Publications

Washington County Museum of Fine Arts

Hagerstown, MD

Lead all museum marketing, communications, publications, and audience engagement initiatives as a one-person department

Develop and execute strategic marketing campaigns supporting exhibitions, fundraising initiatives, educational programming, and public events

Manage social media strategy and reporting across Facebook, Instagram, LinkedIn, Pinterest, and YouTube

Write and produce weekly newsletters, promotional campaigns, press materials, and public-facing communications

Design digital and print advertising materials while maintaining institutional branding standards across platforms

Analyze audience engagement, survey data, and digital performance metrics to guide communications strategy and institutional reporting

Developed and implemented a museum-wide visitor survey initiative, including associated staff and volunteer training procedures

Increased institutional content production by more than 300% while supporting continued growth in audience engagement, newsletter subscribers, and event attendance

Manage advertising coordination, vendor relationships, media partnerships, and marketing budgets

Streamlined annual reporting and internal marketing procedures to improve operational efficiency

August 2024 – June 2025

Durable Medical Equipment Clerk

Meritus Equipped for Life

Hagerstown, MD

Managed patient intake documentation, insurance verification, scheduling coordination, and customer communications within a high-volume healthcare environment

Prepared departmental productivity and scheduling reports for respiratory therapy operations

Supported data management, billing workflows, and records maintenance while ensuring HIPAA compliance

Coordinated scheduling logistics for respiratory therapists operating across multiple locations

Assisted with staff onboarding and software training related to Brightree patient management systems

August 2022 - December 2022

Digital Communications Consultant

United Way of Washington County, MD

Hagerstown, MD

Assessed client's needs and made data driven recommendations to guide client goals.

Developed a comprehensive strategic, digital communications plan tailored to client wants and needs.

Performed primary research on key publics and extracts actionable insight from findings.

Provided guidance on best digital communications practices and established new precedent for future communications.

January 2020 - July 2020

Web Designer & Marketing Consultant

Viewpoint Jane

Washington, DC

Chief designer of the Viewpointjane.com website, including logos, website layout, and subscription features.

Established social media channels and consulted on best practices for posting, engagement tracking, and networking

September 2019 - May 2020

Intern / Office Assistant

Stevenson University School of Humanities & Social Sciences (SHS)

Owings Mills, MD

Managed SHS social media platforms and blog.

Organized, promoted, and executed events.

Developed projects for SHS and consulted on University website writing and media.

Organized and assisted Dean in running SHS Student Advisory Board

June 2019 - August 2019

Strategy Team Intern

R2Integrated

Baltimore, MD

Developed content calendars and decks for clients.

Assisted Strategy Team in brainstorming sessions and team meetings for clients.

Collaborated on a weekly Digital Media Recap Newsletter.

October 2018 - July 2019

Student Assistant

Stevenson University English Department

Owings Mills, MD

Managed social media platforms, wrote for the literary blog, and organized content calendars.

Planned and promoted events on social media platforms.

Recruited prospective students and spoke publically and individually with those students and their parents.

Education

2020 -2022

GEORGETOWN UNIVERSITY

Master of Professional Studies

Washington, DC

Public Relations & Corporate Communications

I specialized in Social Media Management, Digital Communications Strategy, and Data Analytics.

Relevant Coursework

Communications PRCC Capstone
Communications Research
Conversations Regarding Ethics
Digital Analytics & Measurement
Digital Communications Strategy
Design Bootcamp
Elements of Communications Planning
Project Management & Budgeting for
Public Affairs
Public Relations Writing

2018 - 2020

STEVENSON UNIVERSITY

Bachelor of Arts

Owings Mills, MD

Relevant Coursework

English: Language & Literature

Professional Minor in Management & Organizational Leadership

I specialized in Critical Literary Analysis, Creative Writing, and Digital Communications.

Sigma Tau Delta

International English Honor Society

Employment Law
Human Resource Management
Organizational Behavior
Organizational Leadership
Principles of Management
Public Relations Writing
Writing and Education
Writing through Experience

Professional skillset

Social Media Management

Digital Communications Strategy

Observation

Critical Decision Making

Front-end Web Development

Research & Data Analysis

Communication

Design Thinking

Data Analytics (multi-platform proficient)

Empathy

Languages

English (native)

French (elementary proficiency)

Achievements

2020

2019

Organized and directed a high school level Summer Writers Workshop camp through Stevenson University.

Set precedents for all current social media practices within the Stevenson University English department, and trained replacement.

Presented literary research alongside peers & faculty and represented the whole of the Stevenson University School of Humanities and Social Sciences at the 2019 Scholar's Showcase